Customer Testimonials

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Cars Sep 29, 2022

GREAT SERVICE AND JOSE IS TOP KNOTCH SALESMAN VERY UPFRONT Honest and works very hard to meet the customers needs !! Thank you Jose for Quality customer service!! We will defiantly recommend others !! And return ourselves if ever in need of a car !!

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DealerRater Sep 1, 2022

Jose sold us a vehicle that met our needs. He was friendly, efficient and easy to work with. It was clear we mattered to him, not just the sale or my least favorite "how will you be paying?" Great experience!!!!

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DealerRater Jul 25, 2022

Everyone clearly wanted to make the most of my leasing experience- and they succeeded. A special thanks to Samantha who reminded me to grab my garage door opener from my prior leased vehicle. I would have otherwise left.

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DealerRater Jul 20, 2022

There are other Honda service centers closer to my home, but none with the exceptional service provided by Hugh White Honda. Their technicians have been well-trained and have done the highest quality work every time I've taken my Accord and Odyssey to them ( since 2004 ). Steve Skaggs ( "my" service advisor ) gives great advice based on his years of experience. I trust his instincts - and I've never been disappointed !

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Cars Jul 19, 2022

With virtually no new cars on dealer lots we had to order our new HR-V with the dealer. They kept us up-to-date with the process: when it was scheduled to go on the assembly line, when it was finished, when it was in transport, and what day it would arrive.

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Cars Jul 15, 2022

As always great service & staff from sales to service are always helpful. We have purchased twice from Hugh White. We still have our first, a 2007 mini-van that is still doing its job with 178k miles on it.

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Cars Jul 15, 2022

Venko is a great salesman, very helpful. Hugh White is the dealer I will go to in the future for car buying needs. They have great prices and good selection of cars.

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Cars Jul 15, 2022

I have been so happy with the service department at Hugh White Honda in the many years I have been having my vehicle serviced there. Friendly, professional and great communication!

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Cars Jul 11, 2022

We love coming to Hugh White Honda specifically for Jim Jeffers. He always takes really good care of the whole family. I believe this was our sixth car with Jim, and everyone in the family has had a Honda from him to date!

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DealerRater Jun 30, 2022

I brought my car in for my first service appointment, an oil change. I waited there for the service to be completed. I was told it would take about an hour and 15 minutes and that was right on the button. The only negative comment I would make is that the waiting area is way past due to have the carpets cleaned.

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Cars Jun 30, 2022

Dave was excellent to work with. He kept us completely in the loop of waiting for our Civic the entire time. We are very happy.

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Cars Jun 30, 2022

Brandon was very helpful and informative. He took the time to explain the different features of the vehicle. He showed us the different trim packages.

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DealerRater Jun 29, 2022

The service department was very busy. I came in to get a new tire, had a screw in the sidewall. It was complete in a little more than an hour, I did not expect that.

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Cars Jun 29, 2022

The person who assisted me was friendly, professional, and up front about costs. The work to my car was completed sooner than expected and for less than I was quoted at another location. Very pleased with my service here.

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DealerRater Jun 24, 2022

The sales & service staff are awesome, They are friendly & professional. My car was serviced in quick time & I almost always get a nice car wash before I leave.

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Cars Jun 24, 2022

Hugh White Honda does a great job with service. From the minute that they greet you, they take good care of my car & me. Mike gave me a estimate of cost and time -- both were accurate! He even helped me connect the blue tooth on my car to my phone. He was very helpful, friendly and professional.

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DealerRater Jun 18, 2022

The staff was very friendly accurate on getting car into shop had water and coffee in waiting area restroom was very clean overall pleasant visit.

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DealerRater Jun 9, 2022

Completed only the work I requested. Advised of future service needs during my next service visit.

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Cars Jun 8, 2022

Fast, easy, very comfortable Very receptive to questions, simple explanations, personable, would gladly make another purchase at this dealership in the future. Have made our purchases here before.

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Cars May 28, 2022

We scheduled an oil change. Came in got it done quickly. No problems. Waited outside until it was ready. Very good service again for us.

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Cars May 27, 2022

Car dealerships look different when there’s no new cars on the lot. But, let me assure you that my service department is ready for anything service related. Fine job Huge White Honda.

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Cars May 26, 2022

My car was towed in due to a broken axle. Service had my car ready within a day so I wasn't without my car for very long.

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Cars May 22, 2022

They are very professional and do a great job 👏 👍 and best customer service experience in town. We are very happy with the fast and good quality service.

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Cars May 21, 2022

Best service!!! I can always count on your team to tell me what wrong and not point out things that don't need repaired. Keep up the good work.

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DealerRater May 19, 2022

We have worked with Jim from this dealership for years and he is always friendly, knowledgeable, and easy to work with. We have purchased 4 vehicles from this dealership, and plan to go back!

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Cars May 18, 2022

My sons 2011 civic broke down and I had it towed where we bought it across the street. Had it towed to where we bought it which costs $175 and found out the next day they did t have a service department . Call Hugh White and they gladly pulled it to their garage and fixed it . Great guys and know their sh** I will be back and next time to buy a vehicle . I highly recommend !!

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Cars May 11, 2022

Steve was great! He told me it would be about an hour for my first service and they washed it too! Thanks for the great service!

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DealerRater May 7, 2022

My service was done 1 hour earlier than I expected. Overall great place and staff combo.

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DealerRater May 6, 2022

Explained everything on my level, not above my head. Was in and out in an hour as promised

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DealerRater May 3, 2022

Exceptional ,Friendly , and Professional , always explain step by step what it will cost, and what's needed to get the best out of your driving experience ,consistence is the one word to describe Hugh White Honda .

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Cars May 3, 2022

best of many deals with hugh white honda .salesman was very polite , professional , and knowledgeable about the car i leased .left with a lower down payment and lower monthly payment than i thought was possible . will be coming back .

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DealerRater Apr 27, 2022

Super friendly with great customer service. Waiting room is clean. Service was on time and excellent. My service advisor, Cody Friece was very nice and knowledgeable.

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Cars Apr 26, 2022

Thanks for helping to prevent major issue in the future. Appreciate the service coupons to help with the bill. Thanks so much to Jason and the tech.

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DealerRater Apr 26, 2022

Professional, caring, honesty, and overall support of our needs. We had a great service experience with our Sales person Greg Pappas, and the Business person Jeff Robinson. It was such a great experience.

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DealerRater Apr 26, 2022

Many friends recommended that I lease my next car from Jim Jeffers at Hugh White Honda. Each of them had purchased or leased cars from Jim over the years and said that he was great to work with. They were right. Jim made the process practically seamless. He was knowledgeable, supportive and patient as I changed my mind about color and switched to a Hybrid in mid-stream. I would highly recommend Hugh White in the future and particularly Jim. Leasing a car from Jim was a real pleasure.

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DealerRater Apr 25, 2022

Professional, knowledgeable staff. Follow thru on our discussion and options/ quotes was spot on as agreed. Cashier was excellent- friendly and very efficient.

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Cars Apr 22, 2022

This was the first time we brought our new Honda CRV in for service. Aaron was very helpful and the service was completed exactly as requested. I have mobility issues and Aaron had the car brought back into the bay for me to easily access it. That was greatly appreciated.

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DealerRater Apr 22, 2022

I’ve been a customer since 1986. Bought 15 Hondas. 13 from Jim Jeffers! All service done at Hugh White.Trust in Jim and the service department! Felt they were honest and trustworthy!! Bought my second car from another dealership and they tried to take advantage of me in the service department! I’d say most dealership losses are from a dishonest employee no doubt about it! Nobody likes a hustle! They don’t shop for a car they don’t want! A great product and trust is absolute!

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Cars Apr 22, 2022

Lance (the business manager) and Brandon (my salesman) were very knowledgeable and 1st rate guys. I would and will recommend ANYONE to buy a car from these guys. I enjoyed my experience and will be back.

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DealerRater Apr 21, 2022

The sales experience is exceptional with the two CRV I have leased. The exceptional customer service continues when I bring by vehicle in for routine service.

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Cars Apr 18, 2022

Jason Scheid and his service team provide OUTSTANDING service each and every time! I religiously bring my vehicles to Jason, and he has my complete trust when it comes to any repair or service. Jason is the reason I continue to have my vehicles services at Hugh White Honda! Thank you Jason!

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Cars Apr 7, 2022

The service was prompt, We were well treated by the Service Tech. He also gave us tips on how to use the applications that are available on the vehivle.

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DealerRater Apr 7, 2022

Jason is the best service advisor— friendly, Professional and so knowledgeable. Have dealt with Jason for 16 years

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Cars Apr 5, 2022

I did not get the name of the gentleman that waited on me through the entire process but he was courteous, professional and excellent! He took care of everything!

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DealerRater Apr 4, 2022

Always good customer service from start to finish. Didn’t have to wait too long either.

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Cars Apr 2, 2022

I have purchased or leased Hondas since 1985. The last three were from Hugh White Honda on Georgesville Rd. through Greg Pappa. As we all know buying a car is a BIG deal and we need to feel comfortable with our choice. I have always found this experience to be excellent through all those at the dealership.

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DealerRater Mar 30, 2022

great service and friendly people, service was finished earlier than estimated time given definitley will use them again

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Cars Mar 30, 2022

Tree was very helpful and attentive He Did his best to help me be able to get the car I wanted. I would recommend anyone to him

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Cars Mar 28, 2022

Wonderful and helpful! The experience was amazing and easy. Walked out with my new Honda and a smile. The dealership was clean and my sales rep Brandon was knowledgeable and helpful.

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DealerRater Mar 25, 2022

SUPERIOR SERVICE MGR., JASON, WHO HAS KNOWLEDGEABLE SERVICE TECHNICIANS THAT PROVIDE BEYOND EXCEPTIONAL SERVICE. GO HUGH WHITE HONDA (GEORGESVILLE ROAD)!!

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DealerRater Mar 25, 2022

Hugh White Honda takes good care of its customers with friendly, professional, and efficient service.

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DealerRater Mar 21, 2022

Great service from sales department. A small snafu with accessories. Dealer delivered the car, which was very helpful.

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Cars Mar 8, 2022

The staff is very friendly. I had issues with my radio/backup camera not working periodically, and had my first oil change. They were quick and seem to, so far, have fixed my issue.

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Cars Mar 5, 2022

Was looking for a new SUV. Found one online that sounded like exactly what I wwas looking for. Called the dealer and told them I wanted to see the SUV. Since it was late into the evening, they suggested I come in the next morning and they would have the SUV available to see. Went in, test drove it, liked what I saw and ended up buying it and drove it home the same day. All of the people we talked to were very helpful and welcoming.

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Cars Mar 2, 2022

Great customer service and helpful information. Quick appointment set up and check out. Parts were ordered and received quickly. Appointment set up for repairs within a week

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DealerRater Feb 11, 2022

Absolutely wonderful, service and everyone! I truly enjoy coming into the dealership. The service is exceptional and so are the people. Thanks so much.

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Cars Feb 9, 2022

I had an awesome experience at Hugh White Honda Quick easy and inexpensive Received my car back within the stated time it was an enjoyable experience thank You Hugh White

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Cars Feb 9, 2022

I had an awesome experience at Hugh White Honda Quick easy and inexpensive Received my car back within the stated time it was an enjoyable experience thank You Hugh White

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Cars Feb 9, 2022

Minut communication problem that was quickly corrected by service manager . I am extremely appreciative of how this was handled by Matt. I left feeling all my concerns were met .

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DealerRater Feb 9, 2022

The saleswoman, Ashton, and the Manager, Mark, we're very easy to deal with and they were both very accommodating. The buying experience was very good.

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Cars Jan 30, 2022

Called for an appointment but had to leave a voicemail, and that’s OK. They called me back and we found a good day/time to come in. Was taken care of immediately when I pulled in. We discussed services needed and was given an estimate. Waited a little less time than was estimated, paid and was out the door. Everyone was great!

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Cars Jan 29, 2022

Quick and easy. Jim Jeffers new exactly what I wanted and had everything ready when I arrived. The paper work was ready with in minutes.

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Cars Jan 27, 2022

Ask for Eddy when you are looking for a used car. He is easy to talk to, easy to work with, and get's you where you need to be.

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Cars Jan 26, 2022

Hugh White is always so fast and efficient. Jim Jeffers is amazing sales man. I’ve purchased all of my vehicles from him. The service department is always so helpful. Highly recommend!

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Cars Jan 23, 2022

Jason is the best. I recommend a raise and promotion. He knows more about cars than most. He has a professional demeanor. I am happy to be a customer. I have shopped here for many years and would recommend to others

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Cars Jan 22, 2022

After I made the service appointment I received a couple of reminders (good idea for me). I got to the dealership a little earlier but was taken right in. I expected the service to take a few hours, but was pleasantly surprised when it was ready in less than two hours. Very happy with the experience

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Cars Jan 22, 2022

I have been going to Hugh White for a long time! The staff from sales (Jim Jeffers) to service (Jason) always make you feel like you are part of the family. Above and beyond exceptional ! No xxxxxxxx!!

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DealerRater Jan 17, 2022

I was impressed by the great, friendly, customer service. They were efficient, cost effective and timely.. While I waited I heard another customer speak highly of Hugh White Honda how she lives Far East but travels to Grove City because of the great service. I can say that after my 1st visit that I’ll be back. They took great care of me too. Thank you.

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Cars Jan 15, 2022

Great experience, awesome people. I will definitely recommend Hugh white Honda to everyone I know and will be using them again in the future for a my vehicle needs.

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Cars Jan 9, 2022

Hugh White Honda service is always friendly and professional. I enjoy taking my vehicle there, because I know I will always get treated right and get an affordable price.

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Cars Jan 5, 2022

Dealer was on time with service, and didn't try to find something wrong just because I was there. I really appreciate it. My other car is a Lexus and they are always wanting to find expensive repairs to be made.

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DealerRater Jan 5, 2022

Everyone was friendly and professional. I never have complaints about getting my car serviced at Hugh White.

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DealerRater Jan 4, 2022

Matt Baker and his service department staff are very professional and make sure your vehicle is fixed right.

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DealerRater Jan 3, 2022

From my experience as a Honda owner over the years this is the best Honda dealership in Columbus

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Cars Jan 3, 2022

I was very impressed by the experience I had in the purchase of my new car. Dave, at Hugh White Honda was very knowledgeable and quickly guided us through the purchase process. He was very kind and answered all of our questions. The individul that helped us with the financing was also extremely knowledgeable and very helpful. I am highly recommending Hugh White Honda to anyone who is looking to purchase a car.

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Cars Dec 28, 2021

Had an A-12 scheduled visit. Took my car in immediately after showing up an hour early. Even provided discounts to lower the cost of my bill.

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Cars Dec 22, 2021

As always setting appointment was easy and pleasant. Arrived at service garage and immediately had tech sign me in asking for details of things I needed done. Great service and in time allotted. Great dealer and service.

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DealerRater Dec 21, 2021

Everyone was so kind and friendly and and prompt…even gave me a nice discount!

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DealerRater Dec 21, 2021

Jim Jeffers has helped me buy several Hondas now. His pricing is great, and I appreciate how easy it is to work with him. I've been Honda loyal since I started working with Jim.

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Cars Dec 18, 2021

We have been coming to Hugh White for years due to the outstanding service by Jason Scheid! He always cares for our vehicle as if it was his own! Jason and his service techs are the reason we keep returning! Thank you Jason for yet another outstanding service on our Hondas! Much appreciated!

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Cars Dec 16, 2021

Very satisfied. Did everything that needed to be done. Plus did there standard checks. Out within an hour. Explained in detail what was done. They gave me pricing before work began. Asked if this was ok. Also showed work after complete.

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Cars Dec 15, 2021

Very good job ….done on time and drop off and pick up experience was very user friendly ….look forward to returning to get touch screen replaced so we can reset tire pressure and have backup cam again

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Cars Dec 14, 2021

been dealing with mark the manger at hughe white honda on clime rd since 2014 have leased for cars bought one car out. took my daughter out there she found what she wanted and is going to purchase after her lease is over we have nothing but good marks for mark and his assocites we are refering everybody we know looking for a honda to go there and ask for themanger and let him no I sent them.

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DealerRater Dec 14, 2021

The service department is great. They are always very friendly and good at explaining what service was performed on my vehicle and if there were any issues. They get you in & out very quickly.

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DealerRater Dec 14, 2021

Service visits always go very smooth. From the drop offs to getting a call to approving extra work if needed. The pick up and pay is efficient and quick

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Cars Dec 11, 2021

I appreciate the courteous and prompt service with the Hugh White Honda service and repair staff. I would recommend this department to friends and family

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Cars Dec 7, 2021

Matt and his team do a great job of providing excellent customer service. I highly recommend Hugh White Honda for not only excellent service but also a sales team that will make your experience enjoyable. Thanks again for all your help.

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Cars Dec 6, 2021

Pulled up, out of car, greeted by scheduler who checked me in. Normal maintenance plus issue with passenger front window catching when closing. 1 1/2 hours later all done. Didn't offer car wash like normal, but that's okay. Forgot my 10.00 off coupon too. Wonder if I can still get a deduction?

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DealerRater Dec 2, 2021

Great service. Stopped in after service and low tire pressure light on service member got me in and out right away.

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DealerRater Nov 27, 2021

We purchased our “new/used” vehicle on Halloween day. Our experience was a little over a week long as we were turned off initially by the first salesman (who was very pushy and a bit argumentative). Despite the first encounter we were still very interested in the vehicle due to the mileage and price. After an extra week of research and waiting we knew this car was for us and wanted it! We went back and worked with a different salesman. This time the experience was a lot less stressful. The sales managers(Tony and I believe Steve) were absolutely ...

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DealerRater Nov 25, 2021

Fast and friendly service. Detailed report at the end. Also enforced that my tires will need replaced before the next big snow

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DealerRater Nov 25, 2021

Employees very courteous. Repair was more expensive than I expected . Everything very organized and clean .

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DealerRater Nov 23, 2021

Our experience was very excellent. We felt our trade in price offer was fair. This is I think the third vehicle we have bought from Hugh White and all of our Hondas have been serviced there.

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DealerRater Nov 21, 2021

Amazing!!! Took my vehicle in for service and they are always on time. Plus the help is always so pleasant yet professional. Always a good experience here at Hugh White. Cody Pierce is awesome. Very patient, professional and was very good at explaining everything.

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DealerRater Nov 16, 2021

My appointment was right on time and my car finished quickly. I was very satisfied.

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Cars Nov 11, 2021

Jim Jeffers is our go-to-guy for all car purchases. Our experiences with him have been consistent: straight forward, honest, encourages questions, provides a great product.

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Cars Nov 11, 2021

I was very impressed with profession manner and how they conducted business on a very busy day. It was nice to watch how they interacted with other customers. Listening to their conversation. Actually providing customer serviced, explaining the reason for their recommendations, offering choices and options, without pressuring for a decision. These folks know their business and can be trusted to do the right thing. They'll service your vehicle like it was their own.

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DealerRater Nov 9, 2021

Love the sales staff and their willingness to go above and beyond for their customers!

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Cars Nov 6, 2021

I was able to tell our salesperson Dave what I was looking for and the price I needed to be at. He informed me a week later that they had just got the car I was looking for and I went there and got my vehicle for the price I wanted and out the door in an hour and a half.

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DealerRater Nov 4, 2021

Every time I need work done on my car, Hugh White Honda impresses me! I will never have my services done anywhere else. I have had previous experiences with different shops trying to take advantage of me because I am a young woman. I have never had that experience at Hugh White. They are so kind and knowledgeable, but what I appreciate most is that they’re “straight shooters.” They give me their honest advice and recommendations as if I was their sister or daughter. I trust them and can’t recommend them enough.

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